The owner of a restaurant in Brno is enthusiastic about new technologies and seeking out opportunities. In addition to running a restaurant, he also has a fitness center and produces boxed meals. This year, the team at Pepe Food & Gym also completed the development of their own IT system for food production and delivery in Brno via their e-shop. They are looking for ways to advance the gastronomy industry, and Bella is another piece in their puzzle.
And how successful is it?
Bella is very popular among restaurant visitors. "We were a little worried that the robot would deprive us of personal contact with customers. But it's the opposite. Bella delivers the food, and we have much more time to devote to our customers," said restaurant owner Michal Peterka.
A robot in a Brno restaurant saves its employees dozens of kilometers of walking every day. It can deliver eight plates at a time, which no waiter can manage. It is always in a good mood, never needs a vacation, and never catches a cold. In the current labor market in the field of gastronomy, it will likely soon become an assistant in a significantly larger number of restaurants.
How does Bella work in a restaurant?
The robot has scanned the entire space of the Pepe Food & Gym restaurant, including the kitchen area. The staff loads the food onto a tray and determines which table the order belongs to. Bella arrives at the table and invites the guests to pick up their food. After delivery, she continues to other tables or returns to the kitchen for more orders.
The full article and more information can be found here: https://brnenska.drbna.cz/zpravy/23333-brno-ma-restauraci-kde-obsluhuje-robot-jmenuje-se-bella-a-mluvi-plynne-cesky.html
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